BINGO Operations

Age Requirement

• Saturday BINGO volunteers must be at least 18 years of age.

Dress Code

• We suggest wearing comfortable shoes and clothing for your shifts.  Please do not wear tank tops, sweatpants, short-shorts or short skirts, hats, or clothing with excessive wear or holes.  For safety and comfort reasons please do not wear flip flops or high heels.
• Masks are required

Arrival

• Volunteers should arrive at least 10 minutes before the scheduled BINGO assignment time.
• Please SIGN IN. This is the only record of your attendance.  

Participation in Gaming Activities

• Volunteers are not permitted to participate in any gaming activities during their shift. This means they cannot buy games during their BINGO shift.
• Volunteers are not permitted to play BINGO for Customers even if asked. You are encouraged, if asked, to watch their cards and help them get caught up when the return to their car.  

Greeting Customers

• This activity is done when BINGO is NOT in session. You are the hosts, and often the first person a Customer sees upon arrival.
• One BINGO volunteer should be at the two doors.
• Welcome Customers as they arrive, assist them in finding their parking place

Stewardship

• Welcome newcomers to the BINGO environment; introduce yourself as the host representative from the school and a parent of a St. Francis student. 
• Point out the restrooms, food truck location, and the sales area.   First impressions are important, smile, socialize and have fun! 
• Escort them to the sales area and introduce them to the staff as a new player. 
• Help them find a seat and assist them in getting set up, if necessary.
• Check back with them periodically to ensure their needs are being met. 

Cell Phones/Electronic Devices

• BINGO volunteers should refrain from using their cell phones or I-pads during BINGO except in the case of an emergency. 

During the BINGO Session

• Walk through the entire parking lot, respond to player questions, and keep your eyes and ears open to assist players.
• Be available to take excess garbage or recycling from the players’ cars. This reduces the amount of clean-up at the end of the evening
• If you hear someone call BINGO, echo it by yelling BINGO! It is sometimes difficult to hear a BINGO in the parking lot so helping our players with this critical activity is appreciated.
• Take breaks as needed.